Gulf Shore Exterior Solutions, LLC Terms of Service

Please thoroughly review the terms and conditions agreement before we commence work to understand our service expectations.

Acceptance to terms

By accepting the quote/estimate with Gulf Shore Exterior Solutions, LLC, the client agrees to all terms and conditions in this agreement and authorize to do the service at an agreed-upon price.

Description of Binding Agreement

This document serves as a binding agreement between the homeowner, now identified as "client", and and its owners, employees and subcontractors, now identified as "Company," for the execution of services in exchange for payment for residential or commercial outdoor cleaning including pressure washing and non-pressure washing. The services that Gulf Shore Exterior Solutions, LLC provide to you are subject to the following terms, and we reserve the right to update the terms and conditions anytime without notice. You can review the terms and conditions by clicking the terms and conditions links via our website, email communications or any other communications such as quotes and invoices.

Authorization

The client agrees to allow Gulf Shore Exterior Solutions, LLC on the property for cleaning services. The client understands that the completion of service has no set timeframe and may require several visits to the property. In addition, the cleaning service may need to move to the next available time if unforeseen circumstances, like bad weather, arise. The client understands that the Company will do its best to accommodate for an immediate reschedule but must work around other scheduled clients and weather. The Company also has permission to visit the property to assess service needs before the service date, usually indicated via text message,and to check completion after services have been rendered.

Water usage

The client agrees to allow Gulf Shore Exterior Solutions, LLC to utilize their residential water source via an outdoor tap, which will be turned on and easily accessible on the service date. If on well water, or if in an area with low water pressure or volume, the client agrees to cease all water consumption inside the home, including faucets, dishwashers, washing machines, outdoor sprinkler systems etc.

Electric usage

The client agrees to provide Gulf Shore Exterior Solutions, LLC with the right to use an on-site source of electricity as needed to complete the stated project without compensation.

Acknowledgment of Risks and Releases of Liability

Gulf Shore Exterior Solutions, LLC technicians are trained to use the equipment and cleaning products and take precautions not to cause harm and damage to property. Safe techniques in cleaning will conducted with the use of low-pressure cleaning to delicate surfaces such as sidings and roofs. However, damage can still occur due to poor maintenance, neglect of the property, or low-grade building materials. To avoid potential defects, the client should have routine maintenance following the manufacturer's recommendation. Before washing the home, the client must address any areas of concern to ensure a watertight seal to prevent damage. The client assumes all the risk and takes responsibility for any damage due to the above explanations.

The client releases the Company of property damage unless negligence or willful misconduct has directly caused property damage.

Inspection

On the service date, Gulf Shore Exterior Solutions, LLC will note any pre-existing damage on the field, give the checklist/report to the client, and have them sign/accept. If the client is unable to sign/accept at the time of the noted damage, the Company will note the absence on the checklist/report and take photos of the noted damage. The client will have to sign/accept the checklist/report to note they have been informed of any damage once the work is complete. Gulf Shore Exterior Solutions, LLC will notify the client of the damage and the supporting documentation before work begins if the client is unavailable during and at the time of completion. If damage is found during the cleaning process, the Company will cease all cleaning efforts until the client can see the damage and acknowledge its existence, this may include images sent via email or text messages.

Plant/Landscaping

The client understands that Gulf Shore Exterior Solutions, LLC has a set of procedures to ensure the plant life around the area to be clean is protected. In addition, the client understands that washing service may be scheduled during midday, and there could be potential for leaf burn as water could spray or get around the plant during the cleaning process.

Oxidation

A house that has not been maintained or has contact with sun exposure may be susceptible to oxidation. Signs of oxidation are a chalky white powder on sidings. The client understands that oxidation and other blemishes will be noticeable after cleaning, especially in houses covered with debris. Oxidation removal is not part of a typical house wash. This service can be added to a wash agreement for an additional fee

Window Cleaning and Window Screens and House Softwash

The client understands that during the House Softwash service, you will only receive basic window cleaning. A basic window cleaning will eliminate debris, but spots may occur because hard water is used. If you are looking for a streak-free window, you will want to get the added Window Cleaning service, which uses a purified water-fed-pole to remove spots and streaks.

If a Window Cleaning Service has been procured, the client must understand that some window screens are delicate and susceptible to damage during window cleaning. The Company will remove screens as during the cleaning service. If a screen cannot be easily removed, or damage to the screen could be caused by its removal, then the screen will remain in place and a regular soft wash of the window will take place.

During a typical house soft wash, the team of Gulf Shore Exterior Solutions, LLC will not remove window screens.

On The Day of Service

  1. Please have a water spigot or outdoor tap activated and accessible.
  2. Please have all windows & doors shut tightly.
  3. Please have all pets inside before and during cleaning.
  4. Please clear the work areas of all items and remove all flags, doormats, vehicles, or sensitive materials from the areas to be cleaned for work efficiency, to avoid damage and promote safety.

The Company suggests the client utilize their property's safety switch or circuit breaker to shut off power to any exterior outlets, light fixtures, or electrically powered features. All exterior outlets that do not have covers must be disclosed to the Company before work begins so that protective measures can be taken ensure no damage will incur.

The client must understand that the Company strives to be as efficient at work as possible, so respect is expected of the client. Please understand that Gulf Shore Exterior Solutions, LLC will refuse service to any client who becomes disrespectful and/or abusive to any of our team member.

Exclusions

  • There is a $50.00 cancellation fee if notice is not received within 48 hours of service or if the team of Gulf Shore Exterior Solutions, LLC arrives and cannot wash due to steps 1-4 not being completed.
  • Gulf Shore Exterior Solutions, LLC is not responsible for water intrusion. While every effort is made to prevent this, bad seals around windows and doors and cracks in concrete foundations can make this unavoidable. Gulf Shore Exterior Solutions, LLC will do the job to the best possible result. This agreement to provide services is in no way a guarantee that it will remove stains completely.
  • Notify us if surfaces on or near the area cannot have any form of cleaning solution on them. If we did not receive notification before the service Gulf Shore Exterior Solutions, LLC is not responsible for any ill effects on any surface.

Media Release

The client agrees to allow Gulf Shore Exterior Solutions, LLC to use any photos, descriptions, reviews, quotes, or videos of the property or the client in the context of marketing or advertising. The client must inform before the service if they do not want content utilized. The Company will use photos, descriptions, reviews, quotes, or videos without compensation to the client. Gulf Shore Exterior Solutions, LLC will use the media for marketing and training purposes only. The client agrees not to seek punitive action in a civil court of law regarding the development, display, reproduction, or printing of the above examples of media. Including the use of photos, reviews and videos posted or displayed on online venues such as social media and the Company's website.

Quotes

Quotes are valid for 30 days. Gulf Shore Exterior Solutions, LLC will only do the job described in the quote. Any additional services requested before or on the day of service will incur additional charges.

Payment

Payment is due upon receipt. There is a processing fee when paying through a credit card (which are 1.95% of the total charge + $0.30).

If any damage occurs

Gulf Shore Exterior Solutions, LLC is obligated under our terms and conditions for any damage resulting from negligence, willful misconduct and operator error.

Discovered damage must be reported within three days of service completion. The Company will be allowed 30 calendar days from the date of written receipt to inspect the premise and have the sole option of repairing or contracting repair to any damages resulting from negligence.